To receive email communications from the Scheme, you need to register or sign in to Your Pension.
You can find helpful information about registering for Your Pension on the How to register page.
Once registered you can update your email address and opt out of email communications at any time.
- Sign in to Your Pension
- Enter your user ID
- You'll also need the password you chose when you registered. If you can’t remember your password, you can reset it using the ‘Reset your Password’ option on the login page.
If you have any queries, please contact the Scheme administrator.
Looking after your data
The Trustee is a 'data controller' of personal data it processes to administer the Scheme.
As data controller, the Trustee holds and processes certain personal data about you, as a Scheme member, and possibly those of your dependants and beneficiaries. Personal data means information that can be used to identify you, such as your name. The Trustee holds and processes this data to properly administer the Scheme, to comply with the law and to ensure you receive your Scheme benefits.
The types of data the Trustee may collect and hold will include, for example, your National Insurance number, date of birth and your postal address. The Trustee generally collects this data from you and from your employer. Some of the data the Trustee collects may be classed as ‘special category data’, such as information you tell us about your health if you apply for ill-health pension benefits. Where the Trustee collects such data, we are required to meet additional legal requirements in relation to our processing activities.
As the Trustee is assisted by third parties to properly administer the Scheme, your personal data may be shared with these parties, including for example, the Scheme’s administrator, the Scheme’s actuary, the Trustee’s professional advisers (such as the Scheme’s lawyers), service providers, regulators and Government bodies. Your personal data may also be shared with your employer and the trustees of any other Lloyds Banking Group pension scheme under which you are a beneficiary or any third parties providing services connected to the administration of those schemes.
Further information on how the Trustee uses your personal data and your rights regarding that data can be found at lloydsbankinggrouppensions.com/data.
To continue improving member experience, the Trustee gathers certain tracking information to understand how members engage with an email. For information about how we collect and use your personal information when you open an email, visit email tracking.