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MAKE SURE YOU DON’T MISS IMPORTANT INFORMATION ABOUT YOUR PENSION

We want to make sure you get important and relevant information about your pension benefits, and we’ve recently written to you to ask you to provide your personal email address.

Register your personal email address
How will I know that I am receiving a legitimate email from my Pension Scheme Trustees?

The email will come from one of the following trustee email addresses, linked to the Pension Scheme you are a member of:

For Your Tomorrow members
yourtomorrow@lloydsbankinggrouppensions.com

For Lloyds Bank Pension Scheme No. 1 and Lloyds Bank Pension Scheme No. 2 members
lloyds1and2@lloydsbankinggrouppensions.com

For HBOS Final Salary Pension Scheme members
hbosfsps@lloydsbankinggrouppensions.com

For the Your Tomorrow section of the No.1 Scheme members
yourtomorrowno1@lloydsbankinggrouppensions.com

For Lloyds Bank Offshore Pension Scheme members
offshore@lloydsbankinggrouppensions.com

For The Equitable Pension Fund and Life Assurance Scheme members
epflas@lloydsbankinggroupensions.com

For The Equitable Staff Money Purchase Pension Scheme members
esmpps@lloydsbankinggrouppensions.com

Why are the Trustees of my Pension Scheme asking me to provide my email address?

Your Trustees want to make sure you receive important and relevant information about your benefits. Instead of posting paper documents, they prefer to send emails with links to further information. By doing this, you’ll get what you need, when you need it, straight to your mobile, tablet or computer.

Why does my email address have to be a personal one?

The Trustees recognise that you will continue to require information about your pension after you have left the Group. A personal email address is therefore more effective than a work one.

Is it alright if I give my Lloyds Banking Group email address instead?

Yes. However, you would need to remember to change this if you leave the Group.

Will the Trustees send me confidential information by email?

The Trustees will not normally send confidential information to your email address. However, when a member requests information, the Scheme administrator can, with consent of the member, send confidential information in a password protected file. All other confidential information will only be on the ‘Your Pension’ website, protected by your user ID and password.

I’m having difficulty accessing the link to provide my email address

If you are trying to access the link from a Group desktop or laptop, you may have difficulty opening the link if you are still using Internet Explorer 6, 7 or 8 or Windows XP. If you copy the address from the link into a web browser using Firefox, you should find this provides access to the link.

I have visual impairment and require specialist forms of communication. What does this mean for me?

If you have any form of specialist requirement for reading communications, please contact the Trustee Support Team.

I don’t have a personal email address. What can I do?

If you’re happy to receive communications online, then you can provide your work email address.

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