Helping you register on Your Pension
Once you’ve registered on Your Pension you’ll be able to log in with your username and password each time you check on your money.
To register, you’ll need:
- Your National Insurance number
- Your driving licence or passport
- Your address
- Don’t have a passport or driving licence? Call 01737 227522 for Scheme administrator help
To register, you’ll need:
- Go to https://epa.towerswatson.com/accounts/lbg
- Use the Account Recovery link to set up your account
- Follow the process and enter your details.
- Your address
- Your pension scheme name, which is shown on all communications you receive from the Trustee
- Your passport number or driving licence number
- Set up your security questions
- Enter your contact details and check your email for your password reset link
- Click the password reset link and set your password
You can now log in to your account with the password you just chose and your User ID, which is shown on your email from the Trustee notifying you that your pension statement is now available.
As part of the Your Pension registration process, we’ll ask you to provide an email address that the Trustee can use to communicate with you about the Scheme. If you don’t want to receive Trustee communications by email, you can opt out. Please go to ‘Communications preference’ in Your Pension or write to the Scheme administrator using the contact details on the back of this leaflet. We will continue to send any confidential communications to you by post.
Need more help?
Please contact the Scheme administrator, Willis Towers Watson, and they’ll guide you through the registration process.